See the list below for the most frequently asked questions about our Commercial Services
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The South Australian Government created an obligatory Scheme that all energy retailers (AGL, Energy Australia, Origin etc.) must partake in.
A quota or target is set for each energy retailer and it is up to them to fund and complete energy saving activities such as LED lighting upgrades in order to meet these targets, or risk getting fined for not meeting them.
Companies such as YESS are here to provide that service on behalf of the energy retailers. Essentially, we perform all of the work and collect all of the necessary compliance evidence (photos, paperwork and verification calls) that we then sell on to the energy retailers who submit the completed work to the government body (ESCOSA) that are overseeing the state scheme.
It is optional for businesses to participate in the scheme, however with out participation they can not access the rebates.
Faulty fixtures or missing lights are unable to be upgraded if a REES Rebate is being claimed. All light fixtures must be working on the day of your scheduled upgrade in order to replace under the REES program. If a fitting has no working lights it will not be upgraded because the program is designed to provide energy savings to the business. In the scenario where a light is missing or not working (not drawing power) then by YESS installing a light in its place, we would be increasing the energy consumption for that fitting, not reducing it like we want to.
If your business has missing lamps/lights in their fixtures, you would make the most out of your REES upgrade by acquiring cheap or second hand tubes to install in these fittings so we are able to upgrade them under REES and provide you the maximum benefit and rebate.
As part of your initial assessment your lighting upgrade consultant will help to identify any areas that the electrician will be unable to upgrade due access issues or hazards. If you are able to make the area safe and clear any obstacles please advise your consultant.
The best way for us to determine if there will or won’t be a cost associated with the upgrade will be to perform the assessment. Your lighting assessment and quote is free with no obligation to proceed with an installation. We will always do as much as we can to reduce a customers out of pocket expense. If there is a cost for the work we are able to generate a Return of Investment document to illustrate how long the initial investment will take to “pay off” with energy savings.
The install however may have an associated cost or co-contribution required. The following things can have an impact on if and how much cost could be involved with a job:
- Large energy consumers. One of the rules of the program is that if a business is a large energy consumer then they are required to pay a co-contribution for their lighting upgrade. This is because the REES program is aimed at providing residential and small/medium business owners the opportunity to save on energy spending. Large energy consumers are required to pay a co-contribution so they are not inclined to take advantage of the opportunity the REES program offers.
Large energy consumers usually have lots of lights! If we were to offer REES lighting upgrade activities for free to large energy consumers too then large businesses will take advantage of it, leaving the small businesses, again, to fend for themselves. In addition to this, large energy consumer jobs have additional compliance requirements associated with them, as set out by the governing body of REES, ESCOSA. The labour for these additional compliance requirements (Professionally drawn Lighting Diagrams etc.) are covered by this co contribution cost.
- Quantity and Type of existing lighting. There is a limited quantity of lights we are able to provide each business. The quantity we are able to offer will also depend on several variables. These being: Type of existing lights (T5s, 600mm and 1500mm lights usually have a higher installation cost associated with them), Tubes VS High bays, Space type (Retail 5000hrs VS Office 3000hrs) and Air conditioning status of the space.
- Type of ballasts driving the tubes (Electronic VS Magnetic) Electronic ballasts use less power than magnetic, which are older and less efficient, therefore we wouldn’t be saving the customer as much power. Considering the fact that the cost of the installs are directly affected by how much power we are saving the customer, an install consisting entirely of electronic ballast driven tubes may incur a cost to the customer. On top of this, electronic ballast fittings require an inline fuse be installed in order to bypass the inefficient ballast. This additional part and labour can slightly increase the cost of the installation also. However, it can potentially be balanced out. Completing the assessment will tell us more.
- Height of lights. High bays and other lights located high on ceilings will come with a scissor or boom lift hire cost associated. Customers can provide or hire their own, as long as they meet our safety requirements.
- Installation of plug bases, cutting out ceiling cut outs, supplying lights outside of the REES scheme (installation of additional lights or if existing aren’t in working order and customer wants them upgraded).
The types of products that fall under the scope of REES include:
- T8 and T5 fluorescent tube lights (600(T8), 1200(T5 and T8) and 1500(T8)mm)
- T12s (1200 and 1500mm)
- 35-50W Halogen Downlights (MR16 and GU10)
- 75-150W Rectangular and Circular Shop lights
- 250-400W High Bay Lights
- We offer replacement products for all the previously mentioned products and also have the ability to install LED panels and LED batten lights in place of tubes
- Less commonly we can replace G24 fittings (Double CFL fittings) and high wattage flood lights, although floodlights can more often than not incur installation fees.
It depends on what we upgrade.
For tubes, we do a small amount of wiring work behind the fitting and simply replace the tube, the fitting itself will remain the same. Unless we install an LED panel or batten in it’s place that is. If we do upgrade an external fitting to a batten for instance, the customer has a choice on if we recycle the fitting or leave it with them. The tubes removed though, must be recycled. Battens will have a lower profile appearance to anything we replace, ensure customer is aware of this.
Downlights will more often than not be installed as kits, what you’ll end up with is a white facia that will sit relatively flush with the ceiling and consist of a frosted white diffuser “lens”.
Shop lights are similar, they have a white facia that sits relatively flush with the ceiling.
With high bays we will remove the entire fitting and replace it with an entire new one. These new ones are a lot more stream lined in appearance than the big old ones.
Your business will look nice and bright.
This will all come down to the following:
- The site is eligible and we have all of the necessary pre install required documents (Electricity Bill, Signed Quote Acceptance etc.)
- All of the lights that the business wants upgraded are in working order
- Product and Elevated Wok Platform availability
- The customers availability
- Our availability (we typically try to book a fortnight in advance, we can arrange to book ahead of this and may even be able to squeeze the customer in early if we have a free day due to a cancellation or if it’s a smaller job we can slot in before or after another one.)
We can upgrade floodlights under the REES program, although, due to the huge drop in wattage associat-ed with upgrading these (usually from 1500W (old) to approx. 200W (new) ) not many will fall in under the scheme, On top of this, there is a substantial installation fee involved with these, we find that it’s better to focus REES away from High Wattage Floods. It is up to the customer to determine where their focus area for the upgrade is. If it is the floodlights in the carpark then this is where we would focus our upgrade. Always try to gather as much information on floods as possible (does customer know their wattage and type? How high are they? How often are they used? And get lots of photos with the lights work-ing).
GJs are complex and confusing for most customers especially in the casual format that these assessments take place. Use “Certificates” to describe the quantity of energy we can save. A GJ or gigajoule, simply put, is a unit of measurement used for quantifying energy. We are looking to save you energy. Every kilo-watt we reduce for you with our lighting upgrade goes toward this gigajoule quantity. Each address is limited to 900GJs of energy savings. Anything in addition to this will be tackled outside of the scheme.
As above, “certificates” is our lingo used to quantify the energy savings we are able to offer you.