Appliance Rebates

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Important Notice:
REPS 2024 TARGET EXHAUSTED

Please be advised that any 2024 Purchases are no longer eligible for REPS Rebate due to target exhaustion.

Any purchases finalised in 2025 (payment and/or receipt of goods) will be eligible for claims under the new REPS year from January 1, 2025.

The REPS Appliance Rebate is available for appliance purchases made in 2025 and for residential use only.
Appliance purchases completed in 2024 or prior will not be eligible for rebate claims in 2025.
Appliances used for commercial purposes are not being processed for rebates in 2025 by YESS.

Note that the date you receive the appliance at a South Australian address is the date your purchase is complete.

Check the FAQ section on this page or email [email protected] for more information.

REPS Appliance Rebate

Make an energy-efficient choice to be eligible for our Appliance Rebate! You can get a Rebate as part of the Retailer Energy Productivity Scheme (REPS).

Have you recently bought or are planning to buy a new energy-efficient fridge, freezer or heat-pump dryer at a South Australian address? Online and in-store purchases from any retailer may be eligible for our rebate.

a modern energy efficient fridge

How to Apply

Step 1

Check how much you can get back.

Step 2

Purchase the appliance and have it delivered to your home in 2025.

Step 3

Fill in the appliance purchase application online.

Step 4

We check your application and call you for quality assurance.

Application Check and Quality Assurance Call with YESS

After you send back the signed Activity Record, YESS put all the documents, photos and phone calls into a pack for our client. Payment is made once your application form and supporting evidence are checked over by our client, who is an obliged retailer under REPS. They typically hold the work for 2-3 weeks before providing us with the all-clear to submit the work to the REPS Database. On the submission of the work, your rebate is paid into your nominated bank account, and you will receive an email with remittance advice.

Product Eligibility Requirements:

All products must have a valid listing on the GEMS register: https://reg.energyrating.gov.au/comparator/product_types/
The “Group Type” – i.e Group 5T – can be found on the GEMs register listing.

If Group 1 – size range 100 to 500 litres and have a minimum star rating of 3.5 stars

If Group 4, 5T, 5B or 5S – size range 100 to 700 litres and have a minimum star rating of 3.5 stars

It can not be a wine storage appliance or have any compartment that is intended exclusively for wine or beverage storage.

It can not have a “door-in-door” design – e.g A door-in-door is a hidden compartment behind an exterior panel—typically on a French-door refrigerator

The refrigerating appliance shall not have a designation of cooled appliance under AS/NZS 4474.1 or AS/NZS IEC 62552.1.

If Group 6C – size range 100 to 700 litres and have a minimum star rating of 3.5 stars

If Group 6U or 7 – size range 100 to 400 litres and have a minimum star rating of 3.1 stars

It can not be a wine storage appliance or have any compartment that is intended exclusively for wine or beverage storage.

It can not have a “door-in-door” design – e.g A door-in-door is a hidden compartment behind an exterior panel—typically on a French-door refrigerator

The Dryer must have a minimum star rating of 5.5 stars and have a minimum capacity of 3kg.

If it is a combination washer-dryer the minimum star rating on the dryer component must be 5.5 stars.

If it is a combination washer-dryer – the WELS or water efficiency star rating is not taken into consideration for eligibility. I.e a combo washer-dryer may be advertised as having a 4-star energy efficiency rating – but the dryer rating would only be 2 stars.

Frequently Asked Questions (FAQ)

REPS (Retailer Energy Productivity Scheme) is an SA Government initiative that helps households and businesses reduce their energy costs. It commenced on January 1st, 2021, replacing the old REES, which (along with the previous Residential Energy Efficiency Scheme) had been in place for over a decade. This scheme helps South Australians get more value from their energy.

Under the REPS program, the Minister for Energy and Mining will require energy retailers in South Australia to provide incentives for SA households and businesses to achieve energy savings and potentially lower their energy bills. Energy retailers that exceed certain thresholds are set annual targets for delivering energy efficiency activities to households and businesses. Many obliged retailers use the services of third-party contractors of the scheme, such as YESS.

Learn more at https://www.escosa.sa.gov.au/industry/reps/overview/reps

YESS offers higher rebates to Priority Group customers, so providing evidence of the household’s priority group status is a condition to access better rates.

Learn more about priority group eligibility and the evidence required at https://yess.net.au/about/priority-group-households/

An appliance purchase is complete when all terms of the sale have been satisfied and the consumer has received their goods.

If you have purchased an appliance in-store and collected the appliance on the same day, then the day you paid for the appliance is also the completion date of the activity, as this is the date you received the goods. If you have purchased an appliance online or purchased in-store and scheduled a delivery, then the date you receive the goods is the date your purchase is complete. REPS activities are lodged with the date that the activity is complete.

Each REPS activity can be provided once per address. If you are unsure whether you or a previous tenant may have lodged a REPS claim at your address, the YESS team can search the REPS database for you. The REPS system uses the Australia Post Address Database to determine valid addresses – if your address is not valid on the Australia Post Address Database, you are still eligible to access REPS activities; however, we will need to collect additional address evidence from you to support your REPS claim.

REPS activities are lodged at the address where the activity took place. The activity is complete once the consumer has received their goods. Each REPS activity can only be provided once per address, and each appliance is only eligible for one REPS rebate. If you move house, you cannot lodge two REPS claims on the one appliance using both addresses.

Example 1:

You purchased an appliance when you were living in Prospect. The appliance was delivered to the property in Prospect. You later moved to Seacliff before finding out about the REPS rebates. Your REPS application must be lodged at the old Prospect address, even if it has been several months since you have lived there, because that is the address where the activity took place. 

Example 2:

You purchased an appliance when you were living in Prospect; however, the appliance is for a house that is being built in Seacliff. There is a significant delay between your paying for the appliance and the appliance being delivered to the Seacliff property. Though you paid for the appliance while living in Prospect, the purchase is not complete until your goods are received. Once the appliance has been delivered to the Seacliff address, you must lodge the REPS application under the Seacliff address.

General Terms and Conditions

  • The Appliance purchase claim must be for items purchased, lodged and completed within the current calendar year.
  • The rebate application must be lodged using the date that the purchase was completed.
  • The appliance must have been purchased for use at a South Australian address.
  • The rebate application must be lodged using the address that the appliance was delivered to and is in use at.
  • Each REPS activity can only be provided once per address, and each appliance is only eligible for one REPS rebate.
  • For online purchases or in-store purchases with scheduled delivery rather than the collection at the point of sale, the retailer/provider must be able to demonstrate that the appliance has been delivered to a South Australian premises.
  • The appliance must be purchased new and not second-hand.
  • The appliance cannot be refurbished or a factory second.
  • The appliance must meet the REPS eligibility criteria for energy efficiency.
  • Your submission or intention to submit a rebate claim does not guarantee the rebate will be paid.
  • Rebates will only be paid out while REPS targets last.  YESS is not obligated to process your submission if it is submitted once the target has been met. YESS will be as transparent as possible and provide notification on nearing target exhaustion via this website and mailing list updates.
  • Sufficient supporting evidence must be provided to validate the application, including but not limited to: proof of purchase, proof of delivery date, a photo of the appliance in use at the address, address evidence, and Priority Group evidence.
  • You will be required to provide a digital signature with your rebate application and another digital signature on the REPS Activity Record once the application has been reviewed by the YESS team. You will also be required to complete a phone audit with a member of the YESS team, who will verify the details of your appliance purchase. Please contact YESS if you have access needs that this process does not accommodate for.  

REPS Activity Terms and Conditions

The Minister for Energy and Mining defines a priority group household as residential premises in which a person resides who:

  • Holds a Commonwealth Government pensioner concession card
  • Holds a TPI Gold Repatriation Health Card
  • Holds a War Widows Gold Repatriation Health Card
  • Holds a Gold Repatriation Health Card (EDA)
  • Holds a Health Care Card (including a Low-Income Health Care Card)
  • Receives the South Australian government energy bill concession
  • Has a residential tenancy agreement with the landlord of the premises, and the rent for the premises is $500 or less per week
  • Is actively participating in an energy retailer hardship program
  • Is actively participating in an energy retailer’s payment plan (offered and applied as per section 50 of the National Energy Retail Law)
  • Has received a referral from a registered member of the South Australian Financial Counsellors Association (SAFCA).

To learn more about the Priority Group Eligibility Under REPS please visit: https://yess.net.au/about/priority-group-households/

What Our Customers Have to Say

Big thank you to all at YESS

“I want to say a big thank you to all at Yess who assisted me in ensuring I got the maximum rebate when I recently purchased a new fridge. The service was prompt and outstanding, no questions were unanswered unsatisfactorily and when I called to triple check I had correctly filled out all forms, prompt assistance was given in letting me know I needed to add more info before the cut off date. Again thank you and I will certainly do business with Yess in the future.

Cheers and thanks.”

Troy

Get in touch to find out more

We’re here to help – any questions, please get in touch!

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